The ATO Ballots are In!
More than 7,500 ATO colleagues participated in the 2018 Federal Employee Viewpoint Survey, implemented government-wide by the Office of Personnel Management. This year, all permanent employees had an opportunity to provide input, and we heard from more employees than ever before.
I was happy to see that the ATO stood strong on our employee engagement index with a score of 66 in 2018, about the same as last year and up 2 points from 2016.
Let’s dig down and look at some of the areas where you reported progress. We are up more than 2 points in your view that supervisors support employee development. We made headway in questions concerning how you feel about leadership, where for the first year we surpassed a score of 50. We were up nearly 3 points in whether senior leaders generate high levels of motivation and commitment in the workforce, and up nearly 2 points in managers communicating the goals and priorities of the organization.
One area that you told us we need to improve is demonstrating that we take steps to deal with poor performers who don’t improve. That’s one reason why I have made meaningful performance management a continued commitment, and I hope you’ll see a difference in the quality of feedback you receive from your supervisors this year. For 2018, each ATO supervisor has a required critical element to document and communicate employees’ work, conduct one-on-one mid-cycle and year-end reviews and address conduct and performance issues.
We know that it’s hard to move the needle in an organization as large as ours – 32,000 employees who span the national airspace system -- because it takes time for messages to trickle down and for behaviors to change. But that doesn’t blunt our enthusiasm for getting better.
That’s why we are glad to get a boost from our crew of employee engagement captains across the ATO who have helped instill a sense of unity and involvement at all levels of the ATO, and who remain committed to letting our co-workers know about the opportunities they have in the organization.
We have a lot of activities under way to keep you informed, tailored to your service unit. A couple examples include a biweekly ATO Safety and Technical Training “In the Know” newsletter, a messaging library in Mission Support and one-on-one mentoring sessions in the Program Management Organization, as well as the ATO Minute e-newsletter.
I can assure you that I’m going to review all of the FedView results with the ATO management team, as I do every year, and we plan to post the results soon so everyone can see them. This is especially important because 36 percent of you said you’re planning to retire in the next five years, and we have to be committed to making sure the ATO continues to be a workplace of choice!
Also, I want to extend my thanks to all of our veterans for protecting our freedom and keeping our nation secure. I hope you’ll all join me in thanking them for their service and wishing them a Happy Veterans Day!
One more thing -- please take a few minutes today to take the No FEAR course in eLMS. It explains how we’re all protected by whistleblower and anti-discrimination laws. It’s valuable information and every one of us is required by law to take the course.