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Jenn Lemmon
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New Administrator Focused on Safety, System Performance and Continuous Improvement

Hi everyone,

I hope many of you have been able to tune in to our new Administrator Steve Dickson’s remarks at his swearing-in ceremony or his first town hall for FAA employees this week.

Steve reinforced our priorities of safety and innovation. He said that while we are the safest, most complex, diverse and dynamic airspace in the world by far, he challenged us to remain the global leaders in system performance by maintaining a culture of continuous improvement.

Steve supports a “just culture” where employees can bring their safety concerns forward, which aligns with our safety culture, and he wants to ensure that we have the tools and the talent to get our jobs done.

He asked us to make sure we are managing risk in an intelligent way and not to cut corners, and also to understand not only what we should be doing more of but to consider what we can do less of. We have to resist doing things because that’s the way we’ve always done them, and we must make data-driven decisions.

Steve’s priorities dovetail perfectly into our ATO priorities of realizing a modern operation, developing a modern workforce and using data to improve system performance.

He said, “What we did yesterday and what we are doing today will not be good enough for tomorrow,” and I couldn’t agree more because the demands on our national airspace system will always change.

He is committed to the core values of honesty, integrity, respect, perseverance and what he refers to as “servant leadership,” which is a commitment not only to our stakeholders, travelers and communities, but to our team of co-workers.

Steve has been in aviation for 40 years as a pilot and an airline executive, and I’ve worked with him closely, particularly when he led the NextGen Advisory Committee. I can assure you we’re in great hands with so much experience in our top position, and having a permanent administrator will give the agency an added layer of stability as we move ahead with the challenges of the day.

I appreciate you welcoming Steve to the FAA and giving him all the support he needs as he helps lead us into the future.

Best regards,


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